Our Customer Service teams are working hard to help you. 

Due to the large volume of customer enquiries, we are currently experiencing longer wait times on the phone. We kindly ask for your patience before our Customer Services team responds to you.

Please email us at goldstar@cluie.com or use the contact form provided on the bottom of this page, and we usually respond within 12 hours. 

For a quicker response, check out our FAQ or chat with us. Our Chatbot assistant can assist you 24/7 for answers to frequently asked questions or put through to an available live agent for further help. Please take a note of the working hours stated below for our Customer Services team:

We are located in Queensland Australia, and our service ours are all Australian Eastern Time (AEST)

Monday to Friday / 8am to 8pm 

 

CHAT WITH US

Our Chatbot assistant can assist you 24/7 for answers to frequently asked questions or put through to an available live agent in a further help needed. Please note our live agent support is available between Monday to Friday / 8am to 8pm PT (AEST Australian Eastern Time), or we will reply to you via email if outside of the working hours, which will take up to 24 hours. 

 

CALL US

Please note that we have specific hours for call and chat but 24/7 for email response. Our customer services team specific working hours stated below.

 

Monday to Friday / 8am to 8pm 

USA +1-503-272-1460

AUSTRALIA 0403 244 377

ADDRESS 26B Wood St. Warwick QLD 4370 Australia

 

OPENING HOURS

 We offer 24/7 customer service through email at goldstar@cluie.com

 Atención al Cliente en español de lunes a domingo de 8am a 8pm AEST

 

LET'S CONNECT ON SOCIAL MEDIA

Facebook: https://www.facebook.com/i.cluie.LifesForLive/

Instagram: @i.cluie